1. AVALON CAKES PHYSICAL PRODUCTS OR GOODS PURCHASES

With a Receipt:

If your physical product or good purchased from AVALON CAKES does not meet your satisfaction, you may return it within 30 days of purchase. To return an item, the item must be new, unused and in its original packaging. You may return the item to AVALON CAKES by mail. If you want to return an item by mail, follow steps below:

  1. Email Customer Support – support@avaloncakes.com
  2. We will provide a return shipping label via email.
  3. Print the return label and adhere it to your package.
  4. Drop-off the package at your nearest UNITED SATES POSTAL SERVICE (USPS) location.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting them. The appropriate tax amount by item will be included with your refund. Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of our error. Refunds will be issued in the same form as payment originally used for purchase except as specified below:

Exchanges:

At this time we do not offer exchanges. If you would like to exchange a product, please return it using our returns process and then place a new order.

 

2. AVALON CAKES DIGITAL GOODS PURCHASES

AVALON CAKES does not accept returns for digital goods purchased through the website.

No refund will be given by AVALON CAKES for purchase of any digital goods through AVALON CAKES.

 

Contact us

If you have any questions on how to return your item to us, contact us. support@avaloncakes.com.

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